Go-Live Gates
Requirements a merchant must meet before going live on Cresora.
A merchant in Approved status must clear all go-live gates before transactions are enabled. Gates ensure each merchant meets Cresora's operational and compliance requirements.
Gate checklist
| Gate | Required | Description |
|---|---|---|
| Business verification | ✅ | EIN or SSN verified, business address confirmed |
| Bank account linked | ✅ | Settlement bank account added and micro-deposit verified |
| Compliance documents | ✅ | All required documents uploaded and approved |
| MCC confirmed | ✅ | Merchant category code validated |
| Processing limits set | ✅ | Monthly volume limit configured |
| Go-live interview | Varies | Required for high-risk MCC categories |
Checking gate status
In the Partner Portal: Merchant Management → [Merchant Name] → Go-Live Gates
Each gate shows:
- ✅ Cleared — requirement met
- ⏳ Pending — waiting for document review or verification
- ❌ Blocked — action required
Common blockers
Bank account not verified: Add a settlement bank account in Merchant Settings → Bank Account and confirm the two micro-deposits (typically 1–2 business days).
Document expired: Upload a renewed version of the document under Merchant Documents.
Missing EIN verification: Provide your IRS EIN confirmation letter or equivalent.
After all gates clear
Once all gates are cleared, the merchant status moves to Active automatically and merchant.activated webhook fires. Transactions are now enabled.
Check gate status proactively during onboarding rather than waiting for a rejection. Gate blockers during the review window can add 1–3 days to the go-live timeline.