Cresora Commerce Documentation

Status values

Status	Code	Transactions	Description
Applied	`applied`	❌	Application submitted, awaiting review
Underwriting	`underwriting`	❌	Cresora is reviewing the application
Approved	`approved`	❌	Approved; go-live gates must be cleared
Active	`active`	✅	Live and accepting transactions
Suspended	`suspended`	❌	Temporarily restricted — see `status_reason`
Closed	`closed`	❌	Permanently closed
Rejected	`rejected`	❌	Application rejected — see rejection code

Code	Reason	Next step
`REJ-001`	Incomplete business documentation	Upload missing documents and resubmit
`REJ-002`	MCC not supported	Contact Cresora for supported MCC list
`REJ-003`	OFAC / sanctions match	Contact Cresora compliance team
`REJ-004`	Ownership information mismatch	Correct ownership info and resubmit
`REJ-005`	Business type not eligible	Consult Cresora for alternative options
`REJ-006`	Credit review failed	Contact Cresora account manager

When a merchant is suspended, the status_reason field explains why:

Reason	Description
`compliance_review`	Active compliance investigation
`high_chargeback_rate`	Chargeback rate exceeds acceptable threshold
`document_expired`	Compliance documents need renewal
`suspicious_activity`	Unusual activity pattern under review

Contact your Cresora account manager to resolve a suspension.

GET https://api.cresoracommerce.com/v1/merchants/{id}
Authorization: Bearer csk_test_xxxxxxxxxxxx

{
  "id": "mrch_xxxxxxxxxxxx",
  "status": "suspended",
  "status_reason": "high_chargeback_rate",
  "status_updated_at": "2026-05-29T10:00:00Z"
}