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Cresora Commerce
Merchant Onboarding

Merchant Onboarding

Lifecycle, compliance, and statuses for onboarding merchants through the Cresora platform.

Full MVP

Merchant onboarding documentation covers submitting merchants through the Partner Portal, tracking underwriting status, and clearing go-live gates.

Merchant lifecycle

DRAFT → SUBMITTED → REVIEWING → AWAITING_MERCHANT_SIGNATURE → UNDERWRITING → APPROVED → CONFIGURING → ACTIVE → LIVE

Side paths: AWAITING_CLARIFICATION, CONFIG_FAILED, REJECTED, SUSPENDED, CLOSED. ACTIVE is the provisioned pre-go-live resting state — real payments start at LIVE. Full detail: state reference →.

Topics in this section

ℹNote

Portal walkthrough for submitting a merchant: see Merchant Management →.